Opencart hosting that is fast, reliable and 99.9% up time guaranteed!
…We use Amazon AWS for all Opencart hosting:
- Easy to use
- Flexible
- Secure
- Daily backups
- Quickly Scalable
- 24 X 7 Server Monitoring
- 99.9% UP TIME GUARANTEE
- All hosting plans are for a minimum of 6 months
$275 once off migration fee for existing websites.
Opencart Install & Hosting Pricing
Free Trial
Projects
SSL
SSL
Small site
$35
PER MONTH
Opencart Installed
Fixed data & bandwidth
Sydney Data Centre
Backed up
Mid-weight site
$75
PER MONTH
Opencart Installed
Flexible cloud hosting
Sydney Data Centre
Backed up
Opencart Install, Hosting & Support Pricing
Free Trial
Projects
Projects
SSL
Storage
Domains
Bronze Tier Host-n-Help
$90
Single Incident a month
No incident accrual
You Email Details
4 Hour Response
We Repair
Any Issue
We fix in an hour
Or Advise Options
Silver Tier Host-n-Help
$180
Up to 5 incidents
Unused incident accrual
Email comms.
4 Hour response
Design tweaks
Browser compatibility testing
Extension Help
Yearly SEO Review
Gold Tier Host-n-Help
$240
Unlimited incidents
Priority Handling
Email & Phone, 9-5
4 Hour response
Design tweaks
Browser compatibility testing
Extension Help
Annual version upgrade
What do our hosting packages include?
Hosting details
Our websites are hosted on the Amazon AWS Cloud.
Amazon Web Services offers cloud web hosting solutions that provide businesses, non-profits, and governmental organizations with a flexible, highly scalable, and low-cost way to deliver websites and web applications.
Hosting includes a daily back up.
Uptime Guarantee
We will use its commercially reasonable efforts to avoid downtime for 99.9% of the hours calculated as an average over each calendar year.
This guarantee excludes hours for maintenance and general server software updates in-line with our other commitments regarding the maintenance of back-ups and versions of operating and application software of up to 4 hours per month.
Where necessary these outages will be in off-peak Australian hours and we will provide a minimum of 48 hours notice by email of any such outages.
Performance Guarantee
We will pro-actively monitor packet loss and latency and where we discover, either from its own efforts or after being notified by the customer that there is in excess of 5% packet loss or transmission latency in excess of 150 milliseconds round-trip based on our measurements we will use all reasonable endeavors to determine the source of the packet loss or latency to correct the problem.
Performance Guarantee
We will pro-actively monitor packet loss and latency and where we discover, either from its own efforts or after being notified by the customer that there is in excess of 5% packet loss or transmission latency in excess of 150 milliseconds round-trip based on our measurements we will use all reasonable endeavors to determine the source of the packet loss or latency to correct the problem.
Application & Software Support
We undertake to provide a 4 hour response to all help requests received from a nominated person in your organisation. This response will include details of the extent of the problem, outage or error and an estimated time of resolution.
Email Help Desk Support
We have set up an email address urgent@wwwshop.com.au that is received by our key staff and receives the response priority outlined above.
Telephone Support
Telephone support will be provided between 9AM and 5PM Monday to Friday.